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Frequently Asked Questions

  • DO YOU TAKE CUSTOM ORDERS?
    Custom requests are always encouraged, so reach out! We would be happy to discuss and let you know whether it's something we can take on.
  • DO YOU HAVE LOCAL PICKUP?
    We offer contactless local pickup in Pasco, WA.
  • HOW DO I PLACE AN ORDER?
    Cruise the site, find what you like, if you’re feeling fancy personalize it, then click “add to cart”. You can add as many available products to your cart! When done shopping, click the cart icon and select "checkout". At checkout you can select FREE local pickup or Shipping. Plug in your address and payment information and click submit to place your order.
  • WHAT KIND OF MATERIAL OPTIONS DO I HAVE?
    Here are some of the wood options you can consider at you think about your project. Please contact us for current availability.
  • WHAT WILL THE LETTERS LOOK LIKE? DO I HAVE FONT OPTIONS?
    We have a number of beautiful fonts for you to choose from.
  • HOW LONG DOES IT TAKE TO RECEIVE A CUSTOM ORDER?
    Most drinkware orders or other items ordered from a distributor taker around 5-7 business days. For custom signs, you can typically expect a 6-8 week turnaround time.
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